GENERAL TERMS AND CONDITIONS OF BUSINESS

of

URBAN HIPPIES / Femke Boskman

Web shop operated under www.urbanhippies.de/ https://www.urbanhippies.nl/duitsland/gb/ ,operated by

UrbanHippies
Torenallee 28-16
5617BD Eindhoven
Netherlands
Email: info@urbanhippies.nl

 

Our method in brief

  • Order whatever you want, there is no mandatory minimum purchase.
  • Orders are shipped within 5 days.
  • There is a 6 month warranty on the products, then the warranty passes to the buyer.
  • We do not use fixed discounts.

We point out temporary discount campaigns in our newsletters. You can register here: http://eepurl.com/dlO2pX

General, scope

The General Terms and Conditions regulate the contractual relationship between URBANHIPPIES and the natural persons who use the URBANHIPPIES website (hereinafter referred to as the buyer). The general terms and conditions concern the use of the website URBANHIPPIES.de as well as all subdomains belonging to this domain.

Conclusion of contract

  • UrbanHippies' offers on the Internet represent a non-binding invitation to the buyer to order goods from UrbanHippies.
  • By ordering the desired purchase item online, the buyer makes a binding offer to conclude a purchase contract.
  • UrbanHippies is entitled to accept this offer within 1 day by sending an order confirmation. The order confirmation is sent by email. If the deadline specified in sentence 1 has expired without result, the offer is deemed to have been rejected.

 

Payment, due date, late payment

The order will be paid for on account within 30 days of receipt. We reserve the right to accept or exclude certain payment methods in individual cases.

Delivery

  • Delivery takes place by sending the purchased items to the address specified by the buyer. The delivery time is usually 5-10 working days after receipt of the order. This information is non-binding unless otherwise agreed.
Country Shipping costs in Euro free from....euro
Austria 20,= 300,=
Belgium 10,= 300,=
Czech Republic 20,= 300,=
Danmark 27,= 400,=
France 20,= 300,=
Germany 20,= 300,=
Greece 28,= 400,=
Ireland 25,= 400,=
Italy 25,= 400,=
Kroatia 35,= 400,=
Norway 37,= 400,=
Spain 25,= 400,=
Sweden 27,= 400,=
Switzerland 35,= 400,=
United Kingdom 20,= 400,=
United States 45,= 500,=

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reasons.

The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods. If you have ordered several goods together and they are delivered separately, the cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the last goods.

In order to exercise your right of withdrawal, you must inform us (URBANHIPPIES email: info@UrbanHippies.nl) of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or email). .

 

In order to meet the cancellation period, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period expires.

 

Consequences of revocation

If you cancel this contract, we will refund to you all payments we have received from you, including delivery costs (excluding any additional costs arising from you choosing a method of delivery other than the cheapest standard delivery offer from us), immediately and at the latest within fourteen days from the day on which we received the goods back. For this repayment we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; under no circumstances will you be charged any fees as a result of this repayment. We may refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is the earlier.

 

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you notify us of your cancellation of this contract. The deadline is met if you send the goods before the fourteen day period has expired. You bear the direct costs of returning the goods. You are only liable for any loss in value of the goods if this loss in value is due to the handling other than what is necessary to establish the nature, characteristics and functionality of the goods.

 

Return information

Jewelry can be returned within the 30-day cancellation period (from receipt of the goods).

Please send your return with UPS, DPD or DHL (Deutsche Post) in a sturdy box (z.B. the box in which you received your order):

UrbanHippies
Torenallee 28-16
5617BD Eindhoven
Netherlands
Email: info@urbanhippies.nl

 

  • We do not send return labels because we work with various logistics companies.
  • For any return, please ensure that the jewelry is returned intact, in sturdy packaging and with the original label attached to the jewelry. This is the only way we can offer you a monetary refund of the amount.
  • The credit is always made in the same way as we received the amount in advance

Retention of title

The purchased item remains the property of UrbanHippies until full payment has been made. Prior to the transfer of ownership, pledging, transfer as security, processing or redesign is not permitted without the express consent of URBANHIPPIES.

Prices

  • The price stated for the purchased item is the final price including any applicable VAT and other price components. The price does not include delivery and shipping costs.
  • When the urbanhippies.de website is updated, all previous prices and other information about the purchased item become invalid.
  • The decisive factor for invoicing is the price at the time the buyer submits his offer.

 

Warranty

  • Urbanhippies guarantees that the purchased item is free of defects upon delivery. If a material defect becomes apparent within six months of the handover of the purchased item, it is presumed that it was already defective when it was handed over, unless this presumption is incompatible with the type of purchased item or the defect. If the material defect only becomes apparent after six months, the buyer must prove that the material defect already existed when the purchased item was handed over.
  • If the purchased item is defective when it is handed over, the buyer has the right to demand subsequent performance, at his discretion, the elimination of the defect or the delivery of a defect-free purchased item. If subsequent fulfillment fails, the buyer has the right to reduce the purchase price or withdraw from the contract. UrbanHippies reserves the right to refuse the type of supplementary performance chosen by the buyer if it is impossible or only possible with disproportionate costs. In this case, the buyer's claim is limited to the other type of supplementary performance; the right to do this under the conditions of
  • Sentence 3 regarding refusal remains unaffected.
  • If Urbanhippies delivers a defect-free purchased item for subsequent fulfillment, Urbanhippies can demand that the buyer return the defective item.
  • The buyer's claims for defects expire in six months.
  • Damage caused by improper or non-conforming measures by the buyer during installation, connection, operation or storage does not constitute a basis for claims against UrbanHippes.

Limitation of Liability

  • UrbanHippies is only liable for damages other than those resulting from injury to life, body and health if these damages are based on intentional or grossly negligent actions or on culpable violation of an essential contractual obligation by UrbanHippies or its vicarious agents. Essential to the contract is an obligation whose fulfillment enables the proper execution of the contract and on whose compliance the buyer can regularly rely. Any further liability for damages is excluded. Claims arising from a guarantee given by UrbanHippies for the quality of the purchased item and the product liability law remain unaffected.
  • Given the current state of technology, data communication via the Internet cannot be guaranteed to be error-free and/or available at all times. We are therefore not liable for the availability of our online shop at all times.

 

Data protection

All personal data necessary for order processing is stored in machine-readable form and treated confidentially. The data necessary for order processing, such as name and address, will be passed on to the company commissioned to deliver the purchased item as part of the delivery.

 

Place of jurisdiction

All disputes arising from this legal relationship are subject to Dutch law. The validity of the UN Convention on Contracts for the International Sale of Goods is excluded. If the buyer does not have a general place of jurisdiction in Germany, the court at UrbanHippies' place of residence is responsible, unless an exclusive place of jurisdiction is established for the dispute.

Severability clause

If a provision of these General Terms and Conditions is or becomes invalid or unenforceable, the remaining provisions of these General Terms and Conditions remain unaffected, unless the omission of individual clauses would put one contracting party at such an unreasonable disadvantage that it can no longer be expected to adhere to the contract .

Data protection

We only store your personal data to the extent necessary to process and process your order. We do not share your personal information with third parties.